The deck installation kit is recommended for all concrete fire bowls that will be installed on a combustible surface – including, but not limited to wood and composite decking.
For open bottom Concrete Fire Bowls (Serenade and Element) the kit includes a basalt fiber sheet.
Speedy Delivery and professional packaging
We provide a variety of shipping options thanks to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff is highly skilled and will package your items in accordance with our exact and exact specifications. Prior to shipping, your goods will be carefully inspected and secured. We ship to thousands of customers every day from all over the world. This shows that we're committed to be the largest retailer online in the world. The warehouses and centers for distribution are located in Europe, as well as the USA.
It is important to note that orders with multiple items are given a processing time according to the specific item.
Before shipment, all ordered products will be thoroughly inspected. Most orders are delivered within 48 hours. Expected delivery time is between 3 and 7 days.
Returns
Stock is dynamic, and is not completely managed by us because of the involvement of several parties including the factory and our warehouse. The stock can change at any time. It is possible that your order will be out of stock once the order is placed.
Our policy lasts for 30 days. If it's been longer than 30 days since you purchased your item, we unfortunately can't give you a full exchange or refund.
You are able to return an item if it is unused and still in the same state as when you first received it. The item should be in the original packaging.
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